Accessibility Statement
At Mackenzie Rae Candles, we are committed to ensuring that our website is accessible to everyone, including people with disabilities. We believe all customers should be able to easily browse, learn about, and shop our products with confidence and ease.
Our Commitment
We strive to provide an inclusive and user-friendly online experience for all visitors. Our goal is to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible to improve usability for individuals with diverse abilities.
Communication
We understand that customers may have different communication needs. If you are Deaf or hard of hearing, you are welcome to contact us through email or other written communication for assistance with products, orders, shipping, returns, or any questions about our store.
We will do our best to provide information and assistance in a way that works for you.
Accessibility Features
We are continuously working to enhance accessibility by:
- Using clear, readable fonts and sufficient color contrast
- Providing descriptive alternative text for images
- Ensuring navigation is consistent and easy to follow
- Designing pages that are compatible with screen readers and keyboard navigation
- Keeping layouts simple and responsive across devices
Ongoing Improvements
Accessibility is an ongoing effort. We regularly review our website and make updates to improve functionality, readability, and usability for all users.
Third-Party Content
Some areas of our website may include third-party tools or integrations (such as payment processors or embedded content). While we strive to work with accessible partners, we cannot guarantee full accessibility of third-party features but welcome feedback if you encounter issues.
Need Assistance?
If you experience difficulty accessing any part of our website, need help placing an order, or have suggestions on how we can improve accessibility, we are here to help.
Please contact us:
- Email: info@MackenzieRaeCandles.com
- Response time: Within 1–2 business days
We value your feedback and are committed to providing a positive and inclusive experience for every visitor.
Last updated: February 2026